*ALL SALES ARE FINAL ON PRE-ORDER ITEMS.
*There are no exchanges allowed on pre-order items.
*There are no cancellations allowed on pre-order items.
*Orders combined with in-stock and pre-order items will be automatically canceled without notice and charged a 10% cancellation fee.
*Please place your pre-orders separately from in-stock items on the website since it normally takes a few extra weeks to deliver your pre-orders. If you mix the in-stock items with your pre-orders the delivery time for the in-stock items will increase.
*Pre-orders typically take 8-12 weeks to deliver to you. Please note that if we get the item in sooner, we will ship them to you sooner.
*Sometimes delays happen. Suppose an order takes more than 8-12 weeks to reach you. It could be because of an out-of-stock fabric, a really high-demand type of style of hat, or something delayed in the manufacturing side of things. !PLEASE NOTE YOU CAN NOT CANCEL FOR ANY REASON BECAUSE OF A SHIPPING DELAY!
*Please take your time and fill out your shipping information correctly. There is no rush since it is a time window that guarantees you get the item/items, and you can order any quantities you want.
*All pre-order items have a ship date window on the pictures when you can most likely get your item shipped out to you.
*We do not decide in which country the pre-orders are produced : China, Laos or Bangladesh. By buying a pre-order item, you agree that the item could be made in any New Era brand facility worldwide.
*Orders can not be canceled, refunded, or exchanged because a customer did not like the location in which the pre-order item was made.
*Pre-orders can only be exchanged if the item has a defect or the size is way off. If this happens, we can only exchange the item for the same or a similar item from the website. However, there will not be any refunds for the defective item from the pre-order.
*By reading and placing an order with us for a pre-order you agree to all the terms and conditions listed.