1:When arriving at the store you picked to do store pickup at. Please let any of our staff/cashiers know that you are there for a store pickup.
2:Please know and have a screenshot of your order placed with us for store pickup. Or have your order confirmation pulled up on your phone.
3:If you have scheduled your pick up date and time. Please note its ok if you come for your pickup a bit earlier then the scheduled time. Also If you are going to come later then just please give us a call at the store that you are going to be doing the store pickup at. Phone numbers are located at the STORE LOCATIONS at the bottom of the home page or you can click on the Blue underlined letters that say "store locations"
4:Please note If you provide ID to staff when picking up the order then the process will go faster so we can verify you are the correct person that placed the order.
5:Please note that if you don't pickup the order within 2 weeks from placing it.
Then Hatstop reserves the right to cancel the order without asking the customer and we might add a 20% restocking fee. Please call us to let us know if your are not going to make it before the two weeks so we can note that on your order to extend the pickup time. Please just let us know.